Customer Service Specialist
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Messages Call Transfer Regular Reports Email Answering Online Diary Additional Services

Regular Reports

Wight Answer will send you a detailed report providing a complete summary of all the work your dedicated PA has achieved for you. The report includes:

  • How many calls have been answered on behalf of your business
  • How your PA has handled your calls
  • How many messages have been delivered and how they were delivered
  • How many calls were transferred
  • The types of calls received
  • How many NEW enquiries
  • Full advertising media effectiveness information

 

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