Call Handling Business Benefits PA Credentials A Profit Centre

PA Credentials

Your Wight Answer dedicated PA provides your business with many more advantages than a telephone operator and more benefits than a conventional PA. The two key reasons for this are experience and training.

Experience

Your Wight Answer PA will have had experience in your market sector through one of these four categories:

1. Blue Collar - building trades, electricians, plumbers, etc..
2. White Collar - office based, supply companies, estate agents, solicitors, etc..
3. Complementary - alternative therapy consultants, chiropodists, nurses, physiotherapists, etc..
4. Tourism - hotels, attractions, events, booking services, etc..

Training

Whatever your dedicated PA's specialist expertise, they will also have received regular in-house training. This covers motivation, customer service and computer skills. To encourage the highest levels of professionalism, we also operate an internal certification system.