Call Handling Business Benefits PA Credentials A Profit Centre

Call Handling

Business executive or entrepreneur, builder or alternative therapy practitioner, your telephone is your most important business tool. When your phone is answered in person, promptly, politely and efficiently, it says you're a professional, it says you care.

However, when your phone goes unanswered:

• 80% of callers won't call back on hearing an engaged tone.
• 75% of callers won't wait beyond 6 rings
• 80% hang up when transferred to an answer machine.

The answer to losing customers needlessly is Wight Answer. Wight Answer is here to answer all your calls - promptly, personally, efficiently. Our service is based round you with a dedicated PA. Working off-site and on-line, your Wight Answer PA will:

1. Answer all your calls promptly - in your company name
2. Identify who is being called and the caller's number
3. Ensure all messages are relayed to the right person
4. Cover all your phone calls 60 hours a week*

* Wight Answer's business hours are from 8am to 6pm Monday to Friday and 9am to 6pm Saturday.